How to Send Money from an Agent Location
Get advantage of our widely spread network of branches and agents. Visit your nearest branch or agent. Ask for money transfer form. Fill the form, return it to the agent with cash and your valid identification. Sign the receipt. Your receipt will have the ICTC (Instant Cash Transfer Code) Number that will allow you to track the status of your money transfer online.

How to Pick Up a Money Transfer
Money can only be received in person, just visit our branch or an agent. Present the ICTC Number (Instant Cash Transfer Code). Tell sender's name and country the money was sent from with amount that was sent. Show your identification card to the agent. Sign the receipt that the Agent gives you. The Agent will give you the money that was sent to you.